Our Rates
Our rates vary depending on the services provided and details of the project and are either hourly or per project. For services billed at an hourly rate, the minimum is one half hour. Expenses, such as postage, materials, etc., are billed at cost unless otherwise specified. Quotes and estimates are provided upon request.
Invoice Terms and Payments
Albright Administration issues invoices for all services provided that are chargeable to the client's account. Rates invoiced will be those in effect at the time of service. Rates on quotes and estimates are guaranteed for 30 days.
Unless otherwise noted, payment is due 15 days from date of invoice. The client must pay all charges due by the Payment Due Date unless the payment is in dispute. All payments are to me made in U.S. funds. Albright Administration reserves the right to add a service charge to all past due accounts of 1.5% per month, compounded monthly. Other payment arrangements can be negotiated and need to be discussed and approved prior to starting work.
We accept business checks, personal checks, cash (in person only so we can issue a receipt), and PayPal (for credit cards and e-checks).
Our Remittance Address:
Albright Administration
525 South 4th Street, Suite 365
Philadelphia, PA 19147-1583
Disputed Amounts
To dispute any item appearing on an Invoice, the client must email, telephone, or write to Albright Administration within fifteen (15) days of the Invoice date for resolution of the disputed amount. Any undisputed amount must be paid by the Payment Due Date.If Albright Administration finds there is a mistake, the account balance will be corrected immediately. If there is no mistake, the client will be required to pay the outstanding amount upon notification of our finding, or by the Payment Due Date, whichever is the later.
Late Payments and Suspension of Services
Past due accounts will be sent a notification and statement of account via e-mail. Services my be suspended if payment is not received fifteen (15) days after the Payment Due Date.
Cancellation Policy
If you need to cancel or reschedule a project, please provide us with at least 24-hours notice prior the start of the project. For cancellations with at least 24-hours notice, there is no cancellation fee and Albright Administration will issue a full refund for any advance payments.
For cancellations with less than 24-hours notice, payment is required fro time invested and administrative expenses. Cancellations in progress require payment for time invested, administrative expenses, and all work completed up to cancellation.
Debt Collection Costs
When a client's account is sent to an external agent for collection, the client agrees to bear and pay all costs imposed on Albright Administration in relation to the collection of the debt. These costs usually include commission charges, case opening and closing costs, and legal costs.
Guarantee
Albright Administration will make every effort to locate and correct all errors prior to submission. We will go the extra mile to ensure you are 100% satisfied with our work. Should you discover errors, or that our work does not meet the agreed upon specifications, please let us know within fourteen (14) days of receipt of work and we will do the necessary revisions and/or corrections at no charge.
Proofreading
Final proofreading is the responsibility of the client upon acceptance of the delivered work. Albright Administration does proofread all its work and will advise its clients of any discrepancies.
If You have any comments or questions regarding our terms, please email info@albrightadministration.com or call us toll free at (800) 854-4709.